Privacy Policy

1. Introduction

Reka AI Inc. (d/b/a Claru AI) (“we”, “our”, or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or otherwise interact with us. Please read this policy carefully to understand our practices regarding your personal data and how we will treat it.

2. Information We Collect

We may collect the following types of information:

Personal Information

• Name and contact information (email address, phone number, mailing address)
• Company name and job title
• Payment and billing information
• Account credentials

Usage Data

• IP address and device identifiers
• Browser type and version
• Device type and operating system
• Pages visited and time spent on pages
• Interactions with our services
• Referring website or source

Cookies and Tracking Technologies

We use cookies, web beacons, and similar tracking technologies to collect information about your browsing activities. See Section 8 for more details on cookies.

3. How We Use Your Information

We use the information we collect for various purposes, including:

• Providing and improving our services: To deliver the services you request and enhance your experience
• Processing transactions: To process payments, fulfill orders, and manage your account
• Communication: To respond to inquiries, send service updates, and provide customer support
• Personalization: To tailor content and recommendations to your preferences
• Legal compliance: To comply with applicable laws, regulations, and legal processes
• Fraud prevention: To detect, prevent, and address fraud, security issues, and technical problems
• Analytics: To analyze usage patterns and improve our website and services

4. How We Share Your Information

We may share your information in the following circumstances:

• Service Providers: We may share information with third-party vendors who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting, and customer service
• Business Transfers: In connection with a merger, acquisition, reorganization, or sale of assets, your information may be transferred as part of that transaction
• Legal Requirements: We may disclose information if required to do so by law or in response to valid requests by public authorities
• With Your Consent: We may share your information with third parties when you have given us your consent to do so

5. Data Security

We implement appropriate administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, use, alteration, and disclosure. These measures include:

• Encryption of data in transit and at rest
• Access controls and authentication measures
• Regular security assessments and audits
• Employee training on data protection

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially reasonable measures to protect your personal information, we cannot guarantee its absolute security.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including to satisfy any legal, accounting, or reporting requirements. When determining retention periods, we consider the amount, nature, and sensitivity of the data, the potential risk of harm from unauthorized use or disclosure, and applicable legal requirements. We may retain anonymized or aggregated data for longer periods for analytics and improvement purposes.

7. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information:

• Access: Request access to the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete data
• Deletion: Request deletion of your personal information, subject to certain exceptions
• Opt-out: Opt out of marketing communications at any time

To exercise these rights, please contact us at [email protected]. We will respond to your request within the timeframe required by applicable law.

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Types of cookies we use include:

• Essential Cookies: Necessary for the website to function properly and cannot be disabled
• Analytics Cookies: Help us understand how visitors interact with our website by collecting anonymous information
• Functional Cookies: Enable enhanced functionality and personalization, such as remembering your preferences
• Advertising Cookies: Used to deliver relevant advertisements and track campaign performance

Managing Preferences: You can manage your cookie preferences through your browser settings. Most browsers allow you to refuse cookies or alert you when cookies are being sent. Please note that disabling certain cookies may affect the functionality of our website.

9. International Data Transfers

Your information may be transferred to, stored, and processed in countries other than your country of residence. These countries may have data protection laws that differ from the laws of your country. When we transfer your information internationally, we take appropriate safeguards to ensure that your personal information remains protected in accordance with this Privacy Policy and applicable law. These safeguards may include implementing standard contractual clauses, relying on adequacy decisions, or obtaining your consent.

10. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe your child has provided us with personal information, please contact us at [email protected], and we will take steps to delete such information.

11. Third-Party Links

Our website may contain links to third-party websites, applications, or services that are not operated by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services. We encourage you to review the privacy policies of any third-party sites you visit.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will notify you by updating the “Effective Date” at the top of this policy and, where appropriate, provide additional notice (such as via email or a prominent notice on our website). Your continued use of our services after any changes indicates your acceptance of the updated Privacy Policy.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at: