Terms of Service

1. Introduction

Welcome to Claru. These Terms of Service (“Terms”) constitute a legally binding agreement between you (“you” or “User”) and Reka AI, Inc., doing business as Claru AI (“Claru”, “we”, “us”, or “our”).

These Terms govern your access to and use of our websites, mobile applications, and services (collectively, the “Services”), including but not limited to data annotation platforms, expert evaluation services, and any related tools or features we provide.

By accessing or using our Services, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree to these Terms, you must not access or use our Services.

2. Eligibility

To use our Services, you must:

• Be at least 18 years of age or the age of majority in your jurisdiction, whichever is greater
• Have the legal capacity to enter into a binding contract with Claru
• Not be prohibited from using the Services under applicable laws or regulations
• Not have been previously suspended or removed from our Services

If you are using the Services on behalf of a business, organization, or other entity, you represent and warrant that you have the authority to bind that entity to these Terms.

3. Account Creation

To access certain features of our Services, you may be required to create an account. When creating an account, you agree to:

• Provide accurate, current, and complete information during registration
• Maintain and promptly update your account information to keep it accurate and complete
• Maintain the security and confidentiality of your login credentials
• Accept responsibility for all activities that occur under your account
• Notify us immediately of any unauthorized use of your account

You may only maintain one account per person unless otherwise authorized by Claru in writing. We reserve the right to suspend or terminate duplicate accounts.

4. Your Content

You retain ownership of any content, data, materials, or information you submit, upload, or transmit through our Services (“Your Content”). By providing Your Content, you grant Claru a worldwide, non-exclusive, royalty-free license to use, reproduce, modify, adapt, publish, and display Your Content solely for the purpose of providing and improving our Services.

You represent and warrant that:

• You own or have the necessary rights to Your Content and to grant the license above
• Your Content does not infringe upon the intellectual property rights, privacy rights, or any other rights of any third party
• Your Content complies with all applicable laws and regulations
• Your Content does not contain any viruses, malware, or other harmful code

5. Our Content and Intellectual Property

The Services and all content, features, and functionality thereof, including but not limited to all information, software, text, displays, images, video, audio, design, selection, and arrangement (“Our Content”), are owned by Claru, our licensors, or other providers and are protected by copyright, trademark, patent, trade secret, and other intellectual property laws.

The Claru name, logo, and all related names, logos, product and service names, designs, and slogans are trademarks of Claru or its affiliates. You may not use such marks without our prior written permission.

No right, title, or interest in or to the Services or Our Content is transferred to you, and all rights not expressly granted are reserved by Claru. Any use of the Services not expressly permitted by these Terms is a breach of these Terms and may violate intellectual property laws.

6. Prohibited Activities

You agree not to engage in any of the following prohibited activities:

• Using the Services for any illegal purpose or in violation of any applicable laws or regulations
• Harassing, threatening, defaming, or otherwise violating the legal rights of others
• Sending unsolicited communications, spam, or promotional materials
• Attempting to gain unauthorized access to the Services, other accounts, computer systems, or networks connected to the Services
• Interfering with or disrupting the integrity or performance of the Services or related systems
• Circumventing, disabling, or otherwise interfering with security-related features of the Services
• Using any automated system, including robots, spiders, or scrapers, to access the Services without our express written consent
• Reverse engineering, decompiling, or disassembling any aspect of the Services
• Impersonating any person or entity or misrepresenting your affiliation with any person or entity

7. AI and Machine Learning

Our Services may incorporate artificial intelligence and machine learning technologies. By using our Services, you acknowledge and agree that:

• Data you provide may be used to train, improve, and develop our AI and machine learning models
• We may use anonymized and aggregated data derived from your use of the Services for research, analytics, and improvement of our Services
• AI-generated outputs may not always be accurate, complete, or suitable for your specific purposes
• You are responsible for reviewing and validating any AI-generated content before relying on it

We implement appropriate safeguards to protect the confidentiality and security of your data in accordance with our Privacy Policy.

8. Fees and Payment

Certain features of our Services may require payment of fees. You agree to pay all fees and charges associated with your account at the prices in effect when such charges are incurred.

• Subscription Fees: If you subscribe to a paid plan, you will be billed in advance on a recurring basis (monthly or annually, as applicable)
• Automatic Renewal: Subscriptions automatically renew unless you cancel before the renewal date
• Taxes: You are responsible for all applicable taxes, and we may charge tax in addition to the listed fees where required by law
• Price Changes: We reserve the right to change our fees upon reasonable notice posted on the Services or sent to you via email

9. Cancellation and Refunds

You may cancel your subscription at any time through your account settings or by contacting us at [email protected].

• Upon cancellation, you will retain access to paid features until the end of your current billing period
• Refunds are provided in accordance with our refund policy and may be granted at our sole discretion
• No refunds will be provided for partial subscription periods or unused features
• If we terminate your account for a breach of these Terms, you will not be entitled to any refund

10. Termination

We may suspend or terminate your access to the Services at any time, with or without cause, and with or without notice, including for any of the following reasons:

• Violation of these Terms or any applicable policies
• Conduct that we believe is harmful to other users or Claru
• Extended periods of inactivity
• Request by law enforcement or other government agencies
• Discontinuation or modification of the Services

Upon termination, your right to use the Services will immediately cease, and we may delete your account and any associated data. Provisions of these Terms that by their nature should survive termination will survive, including ownership provisions, warranty disclaimers, indemnification, and limitations of liability.

11. Third-Party Services

Our Services may contain links to third-party websites, applications, or services that are not owned or controlled by Claru. These links are provided for your convenience only.

We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites or services. The inclusion of any link does not imply endorsement, approval, or recommendation by Claru.

You acknowledge and agree that Claru shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any third-party content, goods, or services available on or through any such websites or services.

12. Disclaimer of Warranties

THE SERVICES ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS, WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED.

To the fullest extent permitted by applicable law, Claru disclaims all warranties, express or implied, including but not limited to:

• Implied warranties of merchantability and fitness for a particular purpose
• Warranties of non-infringement or title
• Warranties that the Services will be uninterrupted, secure, error-free, or free of viruses or other harmful components
• Warranties regarding the accuracy, reliability, or completeness of any information provided through the Services

13. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, CLARU SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES ARISING OUT OF OR RELATING TO YOUR USE OF THE SERVICES.

This includes, but is not limited to, damages for loss of profits, goodwill, use, data, or other intangible losses, even if Claru has been advised of the possibility of such damages.

In no event shall Claru's total liability to you for all claims arising out of or relating to the Services exceed the greater of (a) the amounts paid by you to Claru in the twelve (12) months preceding the claim, or (b) one hundred U.S. dollars ($100).

14. Indemnification

You agree to defend, indemnify, and hold harmless Claru and its officers, directors, employees, agents, licensors, and service providers from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to:

• Your violation of these Terms
• Your violation of any third-party rights, including intellectual property or privacy rights
• Your Content or any data you provide to the Services
• Any activity conducted through your account, whether or not authorized by you
• Your use or misuse of the Services

15. Governing Law

These Terms and any dispute or claim arising out of or in connection with them or their subject matter or formation (including non-contractual disputes or claims) shall be governed by and construed in accordance with the laws of the State of California, United States, without regard to its conflict of law provisions.

You agree to submit to the exclusive jurisdiction of the state and federal courts located in Santa Clara County, California for the resolution of any disputes arising out of or relating to these Terms or the Services, subject to the arbitration provisions below.

16. Dispute Resolution

Informal Resolution: Before filing a claim, you agree to first contact us at [email protected] and attempt to resolve the dispute informally for at least thirty (30) days before initiating any arbitration or court proceeding.

Binding Arbitration: If we are unable to resolve the dispute informally, any dispute, controversy, or claim arising out of or relating to these Terms shall be resolved by binding arbitration administered in accordance with the rules of the American Arbitration Association. The arbitration shall be conducted in Santa Clara County, California, and judgment on the arbitration award may be entered in any court having jurisdiction thereof.

Notwithstanding the foregoing, either party may seek injunctive or other equitable relief in any court of competent jurisdiction to protect its intellectual property rights.

17. Class Action Waiver

YOU AGREE THAT ANY DISPUTE RESOLUTION PROCEEDINGS WILL BE CONDUCTED ONLY ON AN INDIVIDUAL BASIS AND NOT IN A CLASS, CONSOLIDATED, OR REPRESENTATIVE ACTION.

You waive any right to bring claims as a plaintiff or class member in any class action, collective action, or representative proceeding. The arbitrator may not consolidate more than one person's claims and may not preside over any form of class or representative proceeding.

18. Force Majeure

Claru shall not be liable for any failure or delay in performing its obligations under these Terms where such failure or delay results from circumstances beyond our reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, riots, embargoes, acts of civil or military authorities, fire, floods, accidents, pandemics, strikes, labor disputes, equipment failures, internet or telecommunications failures, or shortages of transportation, facilities, fuel, energy, labor, or materials.

19. Changes to Terms

We reserve the right to modify these Terms at any time at our sole discretion. If we make material changes to these Terms, we will notify you by posting the updated Terms on the Services and updating the “Last Updated” date at the top of this page.

We may also provide additional notice, such as sending you an email notification. Your continued use of the Services after the effective date of any changes constitutes your acceptance of the revised Terms.

If you do not agree to the modified Terms, you must stop using the Services and, if applicable, cancel your account.

20. Contact Us

If you have any questions, concerns, or feedback about these Terms of Service, please contact us: